Full Fill Built-in Insulation System Continuous wall insulation system that delivers ultimate thermal performance with the added assurance of protection from wind driven rain.

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Xtratherm offer an extensive range of technically enhanced rigid insulation products for commercial and industrial projects

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Tapered Roofing System
The XtraFall system provides a high performance precision solution to thermal insulation and water drainage on at roofs.

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The Xtratherm range of high performance insulation boards provides the ideal technically advanced solution for flat roof projects.

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PLATINUM SERVICE for Developers

PLATINUM SERVICE for Developers

Developers and their design and certification team can rely on the expertise and professional support of the whole Xtratherm Team - it is not just about buying insulation products.

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PLATINUM SERVICE for Self Builders

PLATINUM SERVICE for Self Builders

Our Platinum Service offers full technical support and advice, helping you to achieve a cost effective, passive
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Full Fill Built-in Insulation System

Continuous wall insulation system that delivers ultimate thermal performance
with the added assurance of protection from wind driven rain.

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High Performance rigid extruded polystryrene

XPS

Xtratherm offers a cost effective solution for builders and specifiers for the closing of cavities around window and door openings, preventing cold bridging, damp penetration, air infiltration and condensation.

CavityTherm Accessories

detailing accessories

IT Support Manager

Location: Navan, Ireland | Closing date: 30th November 2022

 

Reporting To:        IS Support Team Manager

Responsibilities:  As a hands on IT Support Manager you will manage a local technical team and will work with global IT applications and infrastructure to enhance IT services and ensure the smooth running of the UK & Irish plants.

Key Attributes:

  • Bachelor or equivalent through experience
  • Good computer server, active directory, 0365, mobile device management and network administrator skills required
  • Knowledge of supporting, installations, ERP, CRM, SAP, networks, remote desk support
  • Management and leadership skills
  • Hands-on experience
  • Organization and time management
  • Attention to detail

Key Tasks and Duties:

 

  • Installation, operations and support of end user infrastructure and related software components
  • Defines team priorities for operational and project activities
  • Creates and maintains the team planning for operational and project activities
  • Gives budget input to the IS Support Team Manager
  • Follow-up of costs / procurement
  • Local contract management
  • Managing a team of 2 support specialists in the UK & Ireland
  • Gives input for the support infrastructure strategy
  • Assist in defining the long term roadmap for the different implemented hardware and software products in use
  • Ensure smooth running for plants in the UK & Ireland through delegation and a hands-on approach
  • Plans projects (timing, effort, cost) to meet the roadmap requirements
  • Defines and controls the daily operational processes to guarantee optimal usage of the implemented infrastructure components and takes care of optimal service delivery to end user community & business
  • Is the escalation point for major problems of incidents within his/her scope of control
  • Works together with the corporate IS team (Support manager, Relationship manager…)
  • Proactive communication about the daily work and ongoing / upcoming projects
  • 2nd / 3th  line troubleshooting and problem solving
  • Liaise between the infrastructure department and the applications department

 

 

This description is provided to offer you an outline of the key features of your job but is not limited to this description.  You will be expected to perform other duties as required to ensure the smooth and efficient running of the business.

 

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